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Kontyr Help Center

Report a missing payment or unfamiliar transaction

  1. Gather the date, amount, reference and available receipt to identify the transaction.
  2. If you do not recognize it, immediately notify Kontyr and the account-holding institution through its security channel. Do not share passwords or codes.
  3. Kontyr reviews supporting records in connected workflows and follows the case with you. Keep the communications and case reference.
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